Welcome to Cycle
At Cycle, we're not just changing the game; we're redefining the way game studios interact with their most valuable asset -
us
the players.
We overhaul the feedback cycle, and use AI to bridge the gap between gamers and developers. Cycle makes sure valuable feedback doesn't just get heard: it gets understood.
Why Use Cycle?
Targeted Questioning
Cycle is better than the status quo one-way feedback; it engages in meaningful conversations. By asking targeted, context-aware questions, we dive deeper into your gaming experience to uncover the insights that matter most. Chat about recent balance changes, upcoming map patches, and plans for future expansions.
Feedback Rewards
Get rewarded to have your voice heard. Sounds like a sweet deal. Cycle partners with game studios to offer in-game rewards to incentivize feedback. Give your feedback for 5 minute chat about the recent patch? Get 500 V-Bucks, or 1000 Riot Points.
Actionable Insights for Developers
Your feedback doesn't stay stuck in forums to comb through - it's transformed into reports for developers to know how recent game changes have influenced players. We specialize in shrinking the gap between the playerbase and game studios.
Dynamic Learning
The more you share, the smarter our AI gets. Cycle learns from each interaction for each game, balancing what devs want to learn from the community with the common themes Cycle keeps seeing in conversation. Imagine a community manager who is constantly improving to ask better questions and gather more nuanced feedback, and has a better pulse on the community the bigger it gets.
Effortless Integration
Seamlessly integrating into your gaming environment, Cycle partners with our premium studio customers to live directly in-game. Gone are the days of the external feedback forum - there's a community manager you can talk to anytime in-game with Cycle.
How It Works
Play & Easily Share your Experience
Play your favorite games as you normally would. Whenever you have a thought that would make your player experience better, or want to share your positive thoughts about recent changes, start a session with Cycle in-game or on the web (”web” hyperlinks to the MVP chatbot).
- Talk with someone who understands the game
- Optionally connect with your in-game account
Converse, Contribute and Receive
Get in-game rewards for making the game better. Be heard by game developers, and help them decide on their most pressing changes. Contribute more than a “Contact Us Page” that goes nowhere.
- Get rewarded for giving feedback
- Top rewards for top contributors
- Contribute to a new, better e-sports industry
Shape the Future with Better Questions
Through intelligent, conversational feedback gathering, Cycle gathers deep insights on gameplay, bugs, balance changes, and more. We drill down to the “why” of product feedback, and make the feedback cycle process 10x more valuable.
- Product team selects pressing feedback priorities
- Automate the customer reach-out process
- Isolate user pain points
Less Mistakes. Tighter Cycles.
When shipping changes, Cycle's company tooling let's your game directors and product managers change your CycleBot to ask about the studios KPI's. Hear what players like about recent changes, what they don't, and why. Less community backlash, more of what players like.
- Quickly recognize update impacts
- Lean into what consistently pleases your users
- Find novel areas for change
Don't take our word for it
Hear from players actually using our product.
— I've been gaming for years and have always felt like my feedback disappeared into a black hole. Since using Cycle, I've noticed a shift. Dev’s are more on point with their balance changes, and they do more of what we want. It's nice to see my input lead to game enhancements that matter to us as players.
— Feedback is crucial in the competitive scene, and Cycle’s tool I think is better than the status quo of only listening to the top few teams. My team and I have provided input on gameplay balance, and we've seen our suggestions come to life. Cycle’s a game-changer for developers who want to have a good pulse on their community.
— It's like the developers are right there with us, tweaking and improving. It's refreshing to feel like part of the development process. It beats any other form of giving feedback I’ve experienced.
Get Started
If you’re a player, try Cycle and start giving feedback today. Reach out to us if you can think of new or better ways to improve Cycle.
For companies, if you think Cycle’s a fit for you, contact our sales team.
Cycle also serves product-centric companies in other industries looking to improve their product cycles (enterprise software, fashion, bespoke products, etc). We’re excited to see how you can use our tools to help you be better for customers.
Contact Us
Got questions? We'd love to hear from you. Reach out and let's start the conversation.
Investor? Click here.Meet The Team
Conor Plunkett
- Co-Founder & CEO
- Employee #2 at SimpleVentures studio, 2 companies launched
- Full-Stack SWE at Coinbase, Wealthsimple
- PM at RBC
- Cansbridge Fellow
Elan Bibas
- Co-Founder & COO
- 2 Years as a Data & Analytics Enterprise Consultant at Slalom
- IBM Sales Architect
- Former Founder
- Full-Stack SWE at VisaPlace
